A local firm that still picks up the phone
Halden & Pryce was started by Tom Halden and Sara Pryce to be the plumbing and heating company they'd want to call themselves.
That means clear prices before we start, engineers who turn up when they say, and a team you can actually reach when something goes wrong at the worst possible time.
We look after homeowners, landlords and letting agents across Reigate, Redhill and the surrounding towns — and most of our work comes from people who've used us before.
How we work
- We give a fixed quote before any work starts. If something changes once we're on site, we explain and agree it with you first.
- Engineers carry ID and will call ahead with an arrival time.
- We tidy up and protect floors and furnishings while we work.
Straight answers
If a repair isn't worth doing, we'll tell you.
Respect for your home
Shoe covers, dust sheets, tidy finish.
Always reachable
Online, by phone, day or night.
The people who'll turn up
A small team who answer their own phones and stand behind their own work.
Tom Halden
Co-founder & heating engineer
Tom looks after boiler repairs, servicing and installations and still does most of the new-boiler surveys himself.
Sara Pryce
Co-founder & operations
Sara runs the office, the diary and the landlord accounts — she's who you'll speak to about quotes and scheduling.
Dev Mistry
Plumbing engineer
Dev handles leaks, blockages and bathroom plumbing, and covers most of our emergency call-outs.
Fictional Team members are invented for this demonstration.
- Fixed quotesYou'll know the price before any work starts.
- On time, or we callWe ring ahead with an arrival time on the day.
- Tidy, respectful workDust sheets down, mess cleared up.
- 12-month guaranteeOn all of our workmanship.
What a good visit sounds like
“Called at 7am with water coming through the kitchen ceiling. Someone was here within the hour and the price was exactly what they said on the phone.”
Sample reviewReigate “Clear quote for the new boiler, no upselling, and they left the airing cupboard tidier than they found it.”
Sample reviewBanstead “We use them for all six of our rental flats. Tenants get a call back quickly and I get a proper summary after every job.”
Sample reviewSutton
Sample content These are illustrative examples for a demonstration website, not real customer reviews.